Customer Letters
Rev Lloyd, West Mersea, Colchester
Dear Sirs,
Your workman have just completed the renovating of my roof, I would like to commend them on the way they carried out the work, they kept to the time they gave me they worked hard on the job, and carried out excellent work with which I am entirely satisfied. They were very cooperative and helpful in every way. I was amazed at the difference just cleaning down the roof made.
After the repair was done and the coating applied the transformed the roof, I now have peace of mind in knowing that it is now in good order and been given a new lease of life, backed up by a ten year guarantee. The renovation was well worth having done, many thanks to Tony and Sam for the way they have completed the work; it was carefully done, and they left everything clean and tidy behind them.
Yours Faithfully
Rev Bernard J Lloyd
Mr & Mrs Sillett, Wickford, Essex
Dear Sirs,
I think its time we let you know how pleased we are with the new look of our bungalow owing to your workmen. People stop and say how good it looks and how it stands out.
Your men worked very hard and were so polite, you must be proud of them.
Yours sincerely
Mr & Mrs Sillett
Mr Bolton, Suffolk
Dear Sirs,
I write to tell you how pleases we are with the work done by you under this contract. We think both you and us realised that you were taking on a potentially difficult job:
- A listed building on which any tiles that had to replaced would have to be done on a like-for-like basis.
- An underlying roof structure of considerable age, not all of witch was accessible for preliminary survey.
- A large area of north-facing roof heavily overgrown with moss to an extent which rendered the tiles, and their condition, virtually impossible to assess before work actually started. (This roof sees no sun at all for four months in the year and so is very prone to moss growth).
We have been very impresses with the results of your work, but even more so by the manner in which it was carried out. Your staff kept us continuously informed of their work plan and its progress. Together with details of any problems they encountered. Where alternative methods/solutions were available, they sought our views, whilst being careful to point out the pros & cons of each. As each stage was completed, they asked us to inspect it and approve - and where we suggested that a minor fault was present, they moved quickly to correct it without any argument or other sign of annoyance. They were always pleasant and courteous.
The job - a big one - was well organised, adequately manned and carried out with no time wasting. The final cleaning up was thorough and to a high standard. We will have no qualms at all about recommending you to potential customers.
Yours sincerely,
John Bolton
Mr Body, Upminster, Essex
To Whom It May Concern:
My home is older than I am.
In fact, it is one of the original houses in the area.
I find it reassuring that it is now both weatherproof and smarter, thanks to Pro-Tech Roof Solutions Ltd.
Mr Body
Mr Alderton, Romford, Essex
Dear Sirs,
I am writing to express our satisfaction on the work you carried out recently. The difference the work makes is really outstanding - almost like a new roof.
The two workmen were very polite, unobtrusive and helpful.
We have already recommended your company to interested neighbours and will continue to do so in the future.
Yours faithfully
K. Alderton
Mr Wright, Dartford, Kent
Dear Sirs,
Thank you for the work carried out on the roof. It's made the roof look brand new. The workmen were very polite, and on time.
They cleaned up and spills and moss. We were very pleased with the work.
Yours sincerely
Mr Wright
Mr Jones, Grays, Essex
Dear Sirs,
We would like to write to yourselves to express how happy we were with the work carried out on our roof.
We found your staff professional, helpful and polite in all contact with yourselves.
Whilst the work was being done on the roof it was all cleared up to a high standard and no mess was left behind and we wouldn't hesitate in recommending them to anyone else in the future.
Our overall rating for this Company would be 10/10 in all aspects from initial contact to completion of the work.
Yours faithfully
Mr D Jones
Mr & Mrs Tooey, Dagenham, Essex
Dear Sir/Madam
We are writing to thank you for the high standard of work your staff completed. We found them to be very helpful and kept us informed at all times what was happening. They were very polite and the clean up after was fantastic. We would both recommended your company to others and are fully satisfied with the end results.
Yours thankfully
Mr & Mrs Tooey
Mr Dickenson, Waltham Cross, Hertfordshire
Dear Sirs,
It is now two months since the work carried out our house and we are very pleased and satisfied with the final result a transformation of the roof appearance.
We are also extremely gratified with the way your two operatives - Lee and young George, the very energetic and capable trainee - went about their work. Also to finish it, the way they originally found it CLEAN AND TIDY - after what could have been a very dirty job. To sum up this this was a very good "thoroughly good wash and brush up" - with a cosmetic blush (red) finish!
If they are of any use to you, we are enclosing a "before and after photos" (you can keep them) for any publicity purposes.
Yours faithfully
Mr Dickinson
Mrs Rudd, Berry St Edmunds, Suffolk
Dear sirs,
I wish to say that Lee and Michael have worked very well, very polite and take pride in their work. A credit to your firm.
Yours sincerely
Mrs C Rudd
Mrs Burford, Wickford, Essex
Dear Sir,
I would like to say how pleased I was with the work carried out on my roof last week. Please thank Lee, Paul & Lee as they were very reliable, hard working, friendly, and helpful. They cleaned up thoroughly, leaving no mess whatsoever.
I wouldn't hesitate in recommending Pro-Tech Roofing Solutions.
Yours faithfully
I. Burford
Mrs Kent, Leigh on Sea, Essex
Dear Sirs,
I am writing to say I appreciate the roof work carried out by your employees, Lee and Matthew, they were very through, professional and courteous.
Yours Sincerely
Mrs Kent
Mr and Mrs Williams, Dovercourt, Harwich
Dear Sirs
Many many thanks for a job well done and especially for cleaning up so well and we know that was a really a pain, have a lovely summer and best of luck in the future.
Best wishes,
Mr and Mrs Williams
Mr Cowell, Hornchurch, Essex
Dear Sirs,
Thank you for the work you did on my roof on the 4th of August. It does look very much better.
Thank you
Mr Cowell
Mr Stapler, Wix, Mannintree
Dear Sirs,
My Neighbours keep telling me how good my "new" roof Looks!
I was warned that there would be a mess after the cleaning, and you weren't kidding! However Tony and Matthew worked tirelessly to clear up and leave everything in order.
The whole job looks superb Tony worked meticulously with every aspect and I am delighted with it. Your staffs are all excellent.
Yours Sincerely
Mr J Stapler
Mr Henderson, Chelmsford, Essex
Dear Sirs,
We would like to commend the work and efficiency of Tony and Matthew who carried out their work to a high standard, also to say how pleasant, polite and cooperative they both were, two nice lads.
Yours Sincerely
Mr Henderson
Mr and Mrs Charles, Leigh on Sea, Essex
Dear Sirs,
My wife and I are very satisfied with the roofing treatment which has enhanced the appearance of the property; in fact it looks like a new roof. The operatives Danny and Terry moved plotted plants, chairs, the table and bench, and sheeted all the surrounded areas including a joining property. Thank you again for your hard work.
Many thanks
Mr and Mrs Charles
Mr Morley, Upminster, Essex
Gentlemen,
I am completely satisfied with the refurbishment of my roof and thank you for an excellent job.
Both Danny and Terry are professional workmen, leaving an excellent job of work to the envy of the neighbours.
Yours faithfully,
F.A.J. Morley
Mr Bonnett, Basildon, Essex
Dear Sirs
I am writing to say how pleased we are with the work carried out to our roof and the difference it makes to the appearance of the property. As you know we were a little apprehensive regarding the colour, but it all worked out well and we are very happy with the end result.
Please pass on our thanks to your staff for their consideration and excellent workmanship. They were polite, reliable and kept us informed at all the stages.
Thanks you again.
Yours faithfully
Richard Bonnett
Mrs Graham, South Ockendon, Essex
Dear Sir,
I just want to say, a very "BIG" "Thank you" for a wonderful job that you done to the roof of our house. It looks like we have a new roof. The clean up, after was fantastic. Our garden is cleaner than it has ever been.
Yours faithfully
Mrs A Graham
PS I love it.
Mr Jaques, Brentwood, Essex
Dear Sir/Madam
I am impressed by the manner in which the whole project of treating my roof has been carried out. From the initial contact with your sales rep. To the completion of the treatment, everybody has been extremely courteous, and I have been kept updated with the progress. The work has been carried out with minimal inconvenience and the site left tidy at the end of each day. If the coating lives up to the promise I shall be completely satisfied.
Yours faithfully
David H Jaques
Mr Wooldridge, Brentwood, Essex
Dear Sir,
My roof that you, Pro-Tech Roof Solutions Ltd, cleaned, repaired and treated with fungicide looks great. The two chaps who performed this operation were polite, helpful, hardworking and excellent cleaning up afterwards. A very good job. Many thanks.
Yours sincerely,
K H Wooldridge
Mr Radford, Bradfield, Essex
To whom it mat concern
I just wanted to write to you to say how impressed, happy and completely satisfied I am with the work that you carried out on my property. As I said to your representative James Preston, I would write to you as long as I was 100% happy and everything that James explained you were going to do, you did. I would recommend Pro-Tech to anyone! The service I received made me feel like a valued customer again.
Thank you Pro-Tech
Yours faithfully
Mr J. Radford
P.S. The only one issue that I would say I had, was that I over fed your fitters with full English every day, and even the fitters agreed that it slowed them down. But most importantly I believe I still got value for money from them.
Mrs Beaumont, Basildon, Essex
Dear Sir,
I would just like to say I am pleased with the work Tony and Joe did on my roof, they were very nice and helpful and left my place tidy.
Thanking you.
Mrs I F Beaumont
Mrs Papandrea, Gillingham, Kent
Dear Sir/Madam
I would like to say what a fantastic job your company did with our roof. From beginning to end the service has been great.
Regular contact with the team was upheld when technical problems, out of their control occurred. Any questions I had about the roof were explained and answered in all honesty.
The team that completed the roof were courteous and non-invasive, to the point that I felt sorry for them working in such extreme heat and has to keep checking that they were ok. They tidied up after themselves, I can't complain about anything that they did.
The same team returned to complete the job when the weather was appropriate which was reassuring as they knew the point they had worked up to.
I would without a doubt recommend your company to anyone who asked me advice on this type of roof solution. I am quite confidant in promoting your company's board outside my house. In fact I signed for a month but would be happy to maintain it for two months.
Thank you for all your hard work everyone.
Yours Sincerely
Mrs Melissa Papandrea
Mr Bunce, Holland on Sea, Essex
To Pro-Tech Roof Solutions Ltd,
We were very pleased with the work you did on our bungalow, it makes so much difference to the look of our house. We were pleased with the workmen, they were very polite, all the mess was cleaned up and washed down. They even did our windows ledges as a favour to us.
The rep was very helpful all through the job.
Your sincerely
M.Bunce
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